Privacy Policy — BetterFitness.com

Last updated: 8 November 2026.

Controller: Betterfitness.com, Helsinki, Finland. Email: customerservice@betterfitness.com.

Information we collect

Shopify hosts our store and processes checkout, order and technical information. Shopify and enabled tools may collect IP addresses, browser/device information, timestamps, pages viewed, cookie identifiers and security logs. Optional analytics and advertising collection depends on your consent and enabled services. Suppliers, carriers and payment providers provide fulfilment, tracking and payment updates. We do not intentionally request sensitive personal data.

Purposes and legal bases

Information needed to accept and deliver an order is a contractual requirement; without it we cannot fulfil your purchase. Marketing and optional tracking are not required to shop. Withdrawing consent does not affect earlier lawful processing.

Recipients

Goods ship directly from China, so the fulfilment supplier and logistics providers there receive necessary recipient, delivery and order information. They must not use it for unrelated marketing.

Shopify privacy information: https://www.shopify.com/legal/privacy. Subprocessor information: https://www.shopify.com/legal/subprocessors.

International transfers

Retention

Your rights and complaints

Email customerservice@betterfitness.com. We may request proportionate identity verification. We normally respond within one month; a permitted extension of up to two further months will be explained within the first month. Requests are generally free, subject to legal exceptions.

You may complain to the Finnish Data Protection Ombudsman's Office, https://tietosuoja.fi/en, or the supervisory authority where you live or work in the EEA or where an alleged infringement occurred. You do not need to contact us first.

Cookies

Security and updates